FAQ

 

Where is your salon located?

We're located in Doncaster East Victoria 3109

Store pick-up procedure

If you have chosen store pick-up at checkout, please wait for a confirmation email advising you that the item is ready and awaiting pick-up.

Pick up address is:

Studio 51 Hair Design

988 Doncaster Road

Doncaster East 3109

Are your products genuine/authentic?

Studio 51 Hair Design is an Australian owned boutique hairdressing salon that has been trading for over 30 years. We stocking premium brands that are 100% genuine with authenticity guaranteed.

How long does delivery take?

It depends where you are located. We aim to have your order dispatched on the same day where possible. Cut off time is 12 pm for same day post.

Delivery to Australian metropolitan cities and areas – 1-3 days
Delivery to rural Australia – 2-5 days

I'm trying to locate my order. How do I track the delivery?

All of our orders are sent fully trackable, If you are having difficulty locating tracking details, please email us at  info@studio51hair.com.au 

Is it safe to purchase from the online store?

Yes, purchasing from our online store is extremely safe and secure. Our website uses Secure Socket Layering (SSL), an encryption technology that ensures safe internet transmission of your personal information. We do not store your credit card details nor do we share your personal information with any third party.